To protect your account from unwanted actors, we lock access to the account after several incorrect login attempts with incorrect username/password/verification code. If you have tried to log in several times without success and your account is locked, we will immediately send you an email through which you can unlock the account for activity.

For security reasons, the link to unlock the account is valid for only two hours. If the link to unlock the account is no longer valid, or if you receive an email that your account is locked without attempting to log in, please contact us immediately.