The Managed Cold Wallet is a solution that combines fully offline cold storage, completely disconnected from the internet, with supervised human management and advanced technological security layers. All assets are stored in secure Cold Storage under the custody of BitGo Trust (License No. 1817802), the world’s leading U.S. digital asset custodian, trusted by top global institutions and managing over $90 billion in digital assets.
How can I be sure the system is truly secure?
100% Cold Storage, keeping all assets completely offline.
Use of Fireblocks infrastructure for secure management of internal transfers.
Custody by BitGo Trust, a regulated U.S. trust company.
Regular audits by Ernst & Young (EY) on all compliance and security systems.
Optional Two-Factor Authentication (2FA) for every customer account.
We provide the highest level of protection for our clients’ assets.
Why is it called a “Managed Cold Wallet”?
The coins are stored in a “cold wallet״ all assets are kept completely offline, disconnected from the internet, and therefore protected from hacks. It is “managed” because it is backed by a certified professional team, regulatory oversight, and responsive Israeli customer support, combined with the technological layers of global industry leaders of BitGo and Fireblocks.
It’s the perfect combination of the security of cold storage with the convenience and accountability of a regulated institution.
Who actually holds my coins?
All coins are held in full custody by BitGo Trust, a U.S.-regulated trust company (License No. 1817802), one of the largest and most reputable digital asset custodians in the world, operating under U.S. regulation. In addition, Bits of Gold oversees and manages the assets under a license from the Israeli Capital Market Authority, with ongoing audits conducted by the international accounting firm Ernst & Young (EY).
Are my funds truly separated from the company’s funds?
There is a complete separation between company funds and client assets.
Bits of Gold keeps all customer assets in a separate account, with daily 1:1 settlements and a reserve exceeding 100% of actual assets.
This means that at any given moment, every coin in a client’s account is fully backed.
What happens in the event of a malfunction or extreme scenario?
We keep 100% of the coins in cold storage, completely offline, secured, and backed by advanced technology.
Can I recover access if I forget my password or lose my login details?
Yes. Unlike external wallets, the Managed Cold Wallet allows you to recover access after verifying your identity with a local Israeli representative. This is one of the key strengths of the Managed Cold Wallet, as it enables account recovery even if you have lost your password.
Can I transfer coins from the Managed Cold Wallet to an external wallet?
Yes. You can withdraw coins at any time from the Managed Cold Wallet to an external wallet you control. The process is simple and secure, and transfers are executed only after identity verification and review to ensure that withdrawals are made exclusively by the account owner.
The system is designed to provide full flexibility while maintaining maximum security.
How does Bits of Gold ensure there are no security breaches?
Our approach is fundamentally holistic in terms of security.
100% of assets are held in cold storage, completely offline, so even if there is a system issue, the assets themselves remain fully protected.
Additionally, the systems are secured by BitGo and Fireblocks, under regular security audits by Ernst & Young (EY), and are governed by strict “four-eyes” human access controls: every action is reviewed and approved by multiple authorized personnel only.