Each bank has its own policy regarding crypto, so we always recommend contacting your bank branch directly to clarify the matter with them before proceeding with a sale.
We also recommend searching on Google for your bank’s name along with its policy regarding cryptocurrencies.
If the bank refuses to accept the proceeds from your crypto sale into your account, you can deposit the returned funds as a fiat (ILS) balance in our wallet or transfer the returned funds to another bank account in your name, or to the bank account of an immediate family member, subject to review and approval by our Compliance team.