Each bank has its own policy regarding crypto, so we always recommend contacting your bank branch directly to clarify the matter with them before proceeding with a sale.
We also recommend searching on Google for your bank’s name along with its policy regarding cryptocurrencies.
If the bank refuses to accept the proceeds from your crypto sale into your account, you can deposit the returned funds as a fiat (ILS) balance in our wallet or receive the funds into a Prepay (Robin Pay) digital account.
Download the app from the app store (Android or Apple) and complete a short identification process that includes filling in personal details.
The app is a digital account that is not linked to a bank account, but it can be managed like a regular account, including salary deposits, domestic and international transfers, receiving and sending funds to contacts, and more.
Please note that PrePay has a maximum limit of 49,000 ILS that can be received into the account (USD transfers are not supported—only ILS).
In order for us to transfer the sale proceeds to you, you will need to send us your PrePay account management confirmation and the phone number registered in their system.