To purchase crypto via instant bank transfer, that allows you to lock the rate immediately, please follow the steps below:
1. On the homepage, click “Buy.”
2. Select the cryptocurrency you would like to purchase from the available list of currencies and enter the desired purchase amount.
3. If you selected "External Wallet", you will be required to add your external wallet address in the next step. We recommend ensuring that the wallet address is entered accurately before proceeding.
4. Under the payment method section, select "Bank Transfer", and then choose the type of wallet to which you would like to deposit the crypto to.
5. Select the "Instant Transfer" option, after which you will be securely redirected to your banking app to approve the transaction.
6. Select the bank account from which the instant transfer will be made, or enter new account details.
7. You will now be redirected to your banking app to complete the process and approve the instant transfer.
Your order has now been successfully created! At this stage, we are waiting for the payment to be received in our account.
Only after the funds are received, the transaction rate will be locked, the final amount of cryptocurrency will be determined, and the coins will be transferred to your wallet within up to 3 business days.
Approval of an instant bank transfer is subject to the bank’s discretion, and therefore, in some cases, the transfer may not be approved immediately.
Once the payment is successfully received in our system, the exchange rate is locked immediately in order to secure your purchase rate at the time the order is placed.
As long as the transfer has not yet been received, we are unable to lock the exchange rate, since the transaction is still pending approval and receipt of the funds.