To purchase crypto via bank transfer, please follow the steps below:
On the homepage, click “Buy.”
Select the cryptocurrency you wish to purchase and enter the requested amount.
If you selected “External Wallet,” you will need to add your external wallet address in the next step.
Under the payment method, select “Bank Transfer” and choose the wallet type to which you would like the crypto to be purchased.
Transfer the payment to the company’s bank account via bank transfer.
Fill in the bank details from which you made the transfer (bank name, branch, account number, and beneficiary name), or select your bank account if you have already added it in the past, then click “Continue.”
At this point, your order has been successfully created! Once the payment is received in the company’s bank account, the order rate will be locked at the next full hour after the funds are received, or at 10:00 on the next business day if the payment was made outside business hours. After the rate is locked, the coins will be sent to you as soon as possible and no later than within three business days.
Important information:
The rates are locked on Sunday–Thursday between 10:00 and 18:00, after the bank transfer has been identified.
A payment that is not identified within 48 hours will be returned to the bank account from which it was sent.
If you are purchasing crypto in USD, you will need to transfer USD via bank transfer and upload proof of payment. USD transfers may take longer to be reflected in our bank account.
We do not have the ability to “pull” funds from your bank account. Therefore, to complete the order, you must initiate a bank transfer to our bank account.